About us
A warm, consistent team supporting people across Victoria
Prestige HCA is a person-centred care organisation dedicated to supporting people through every stage and possibility of life.
Our story
Prestige Healthcare Associates started with a simple idea: the people who support you should know you, turn up when they say they will, and plan around how you actually live. We've grown carefully since, adding community access, our Day Program, hospital discharge support and, most recently, Gillies House, our first supported independent living home. We'd like to be the kind of provider families recommend to each other.
Our values
Dignity
Privacy, choices and culture respected in every interaction.
Independence
We build skills and confidence, not reliance on us.
Consistency
The same faces, on time, and early notice if something changes.
Trust
Plain communication with participants, families and referrers.
Culturally inclusive
Our team is very diverse and reflects the communities we work in. We match workers to your language and culture requests, and as a TIS National registered provider we arrange interpreters for intake meetings, reviews and phone calls, in any language, at no cost to you.
Our team
The people behind your support
A small office team you'll get to know by name, and support workers chosen for the person, not the roster. Our team is diverse, and we match workers to your language and culture where we can. Everyone holds a current NDIS Worker Screening Check and completes ongoing training.
Part of Farhiya's Mission
A family of care companies
Prestige HCA is part of Farhiya's Mission, the family of care companies established in honour of Farhiya.
Visit farhiyasmission.com.auQuality and safeguarding
Registered with the NDIS Quality and Safeguards Commission and audited against the NDIS Practice Standards. Every worker holds a current NDIS Worker Screening Check, first aid and the NDIS Worker Orientation Module, and completes regular training in manual handling, medication and positive behaviour support.
Want to meet us first?
03 8393 8304We're glad to meet you, your family or your coordinator before any decision is made.