Prestige HCAPrestige HCA

From hospital to home

Hospital Discharge & Transition Support Program

A planned, personalised move from hospital into a Supported Independent Living or Specialist Disability Accommodation home, with the same friendly team beside you from the ward to the front door and beyond.

A young man preparing a meal in his own kitchen

In short

  • Support to move from hospital into a SIL or SDA home.
  • We plan the move with you, your family and the hospital team.
  • A named coordinator stays with you for the first six weeks.

What it is

Leaving hospital is a vulnerable moment, especially when going back to the old living arrangement isn't an option. Our Hospital Discharge & Transition Support Program works with the hospital team, the person and their family to plan a safe move into a SIL or SDA home, and then stays alongside them through the first weeks so the new routine settles. Nobody makes this move alone.

  • Discharge planning with the ward, social work and allied health teams
  • Home readiness: equipment, access and the roster of care in place before discharge day
  • Escorted transfer and first-day support
  • Medication, clinical handover and follow-up appointments managed
  • A named transition coordinator for the first 4–6 weeks
  • Regular updates to family, support coordinator and treating team

A typical week

BeforeDischarge meeting, home readiness check, roster of care and SIL/SDA quote prepared
Day 1Escorted transfer, handover of medications and care plan, settling in with familiar staff
Week 1Daily check-ins with the transition coordinator; follow-up appointments booked and attended
Weeks 2–4Routine established; goals reviewed with the person and family
Week 6Transition review and handover to the ongoing SIL team

Who it suits

People in hospital who can't safely return to their previous home, people waiting on a SIL or SDA placement who are medically ready for discharge, and families and hospital teams who need one provider to coordinate the move. Often involves complex care needs.

How it's funded

NDIS: SIL and SDA funding in the plan, with transition supports from Core or Capacity Building budgets where included. We can prepare the evidence and quotes for a plan change if the current plan doesn't yet cover the move.

Hospital-funded interim arrangements are discussed case by case with the discharging hospital.

Common questions

How quickly can you accept a discharge?

Once a suitable home is available and the roster of care is approved, usually within one to two weeks. We tell the hospital team early if timing is likely to be longer.

Who do you work with at the hospital?

The discharge planner, social worker, OT and treating team. We join discharge meetings and share one plan everyone can see.

What if the NDIS plan doesn't cover SIL yet?

We help gather evidence for a plan reassessment or change of circumstances, and work with the support coordinator on the request. Next step: make a referral and we'll call the same day.

Call us today

03 8393 8304

We'd love to hear from you. Give us a call, Monday to Friday, 8:30am to 5pm, or send an enquiry whenever suits you, and one of our intake coordinators will be in touch within one business day.