Your voice
Feedback & Complaints
Compliments, suggestions and complaints all help us do better. Making a complaint will never affect your supports.
How to tell us
- Talk to your support worker or coordinator
- Call 03 8393 8304
- Email Enquiries@prestigehca.com.au
- Use the form on this page
- Ask a family member or friend to contact us for you
What happens
We acknowledge it
Within two business days.
We look into it
Someone not involved in the issue reviews it and talks with you.
We respond
Within 21 days, with what we found and what will change.
If you're not satisfied
Contact the NDIS Quality and Safeguards Commission on 1800 035 544 or at ndiscommission.gov.au, at any time.
Thank you.
If you gave us contact details, we'll acknowledge within two business days.