Prestige HCAPrestige HCA
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For referring professionals

Make a referral

Anyone can refer: support coordinators, plan managers, TAC case managers, hospital discharge planners, GPs and allied health, community organisations, family, friends, or the person themselves. We reply within one business day, and we only ask for what we need to call you back.

Referral formReferral pack (PDF)

Current availability

SIL: Gillies House, 1 vacancy. View
Group Activities: places available Mon, Wed, Fri
Personal care and community access: taking new participants across Victoria

Updated 27 Oct 2026

In short

  • Anyone can refer: the person, family, a coordinator or a case manager.
  • We only ask for a first name, suburb, funding type and the service of interest.
  • We call back within one business day.
  • Documents can follow by secure email once we have spoken.

NDIS support coordinators and plan managers

What to send

  • Participant's first name, suburb and how the plan is managed
  • Services of interest and preferred days
  • Your name, role and direct contact
  • Plan goals and relevant reports can follow by secure email once we've spoken

Response: within one business day. Start: usually within two weeks.

Talk to one of our intake coordinators, Intake Coordinator

Takes every NDIS referral. Direct: 03 8393 8304 · Enquiries@prestigehca.com.au

TAC case managers

What to send

  • Client's first name and suburb
  • Approved attendant care or community access hours
  • The care plan or OT recommendation
  • Your name and direct contact

Response: within one business day. Start: once the TAC confirms the approved hours.

Talk to one of our intake coordinators, Intake Coordinator

Takes every TAC referral. Direct: 03 8393 8304 · Enquiries@prestigehca.com.au

Referral form

About you
About the person
Service
No need to include diagnoses, NDIS numbers or plan documents here. We'll collect anything we need securely once we've spoken.
We use these details only to respond to the referral. See our privacy policy. In the live site this form sends to the intake inbox over a secure endpoint with spam protection, and counts as a conversion in analytics.

Referral pack

Our capability statement and referral pack covers services, areas, staffing, registration and how to refer, in one PDF for your files.

Email us for a copy

What happens next

  1. We call you

    Within one business day.

  2. Intake meeting

    With the person and their supporters, at home or at our Preston office.

  3. Agreement and start

    Service agreement, support plan and a start date, usually within two weeks.

Secure documents

Send plan documents and reports by secure email to Enquiries@prestigehca.com.au, after we've spoken.