Prestige HCAPrestige HCA

Making a referral to Prestige HCA

What to send, response times and what happens next, for coordinators and case managers.

Last reviewed October 2026 · 3 min read · Reviewed by the Prestige HCA operations team

Send the person's first name, suburb, funding type and the service of interest, plus your contact details. We reply within one business day.

We deliberately don't ask for diagnoses, NDIS numbers or plan documents in the form; those follow by secure email after we've spoken.

  1. Submit the form or email enquiries@prestigehca.com.au.
  2. Our Intake Coordinator calls within one business day.
  3. Intake meeting, service agreement, start date, usually within two weeks.

Next step: Make a referral.

Related service

Make a referral

More for referrers

  • More guides coming.

Talk to us

Questions about your own situation? Call 03 8393 8304.

Enquire